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Boohoo needs to clean up its act and they can start by recognising Usdaw as the union for their staff

Retail trade union Usdaw is again calling for discussions with online fashion retailer Boohoo about representation of their employees to ensure they are fairly treated.

11 January 2024

0 min read

Usdaw represents workers at Boohoo’s warehouse and call centre in Burnley along with the head office in Manchester, but the company continues to refuse to recognise the union, leaving staff without a real voice at work.

The BBC is today reporting that Panorama programme investigators have found that much-troubled Boohoo put "Made in the UK" labels on potentially thousands of clothes that were actually made in South Asia. It is reported that Boohoo said the incorrect labels were down to a misinterpretation of the labelling rules. This revelation comes after the BBC reported that the firm is considering closing their Leicester site, opened two years ago and was promoted by the retailer as a UK manufacturing centre of excellence.

Usdaw continues to urge Boohoo to not only clean up their supply chain, but also engage with the union to help repair their reputation and ensure their own staff are treated with fairness and respect. Something they promised to do when in front of the House of Commons Environmental Audit Committee.

Mike Aylward – Usdaw Regional Secretary says: “For some years we have been seeking a dialogue with Boohoo to enable us to represent our members’ concerns. We have been met with a wall of silence and staff have been told in no uncertain terms not to engage with the union.

“Concerns about working conditions are not isolated to the supply chain and Boohoo’s directly employed staff feel like they have no way of raising issues with managers or finding resolutions to problems. That is why they need an independent trade union, to give them a voice at work.

“We have yet again asked Boohoo to take the simple step of sitting down with Usdaw to explore how we can work together. Staff, the local community, councillors, MPs and campaign organisations all want this to happen, to help make Boohoo an ethical trader.

“The company could go a long way towards repairing their damaged reputation by meeting with Usdaw and engaging in a positive relationship. Regrettably we have still received no response; for the sake of their employees we hope that will change.”

Notes for editors:

Usdaw (Union of Shop, Distributive and Allied Workers) is one of the fastest growing unions in the TUC and the UK's fifth biggest trade union with around 360,000 members. Most Usdaw members work in the retail sector, but the union also has many members in transport, distribution, food manufacturing, chemical industry and other trades www.usdaw.org.uk

For Usdaw press releases visit: http://www.usdaw.org.uk/news and you can follow us on Twitter @UsdawUnion