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Concentrix propose significant job losses at the Argos and Sainsbury’s call centre in Widnes – Usdaw to enter consultation talks

Retail trade union Usdaw represents staff at the Sainsbury’s and Argos call centre in Widnes that was recently outsourced to Concentrix, a global technology and services company, who have now announced plans to offshore a significant amount of the work.

12 July 2024

0 min read

The site at Ditton in Widnes employs around 600 staff and the Concentrix proposals could put over 450 jobs at risk.

Mark Malone – Usdaw area organiser says: “Our members are shocked and devastated by the proposal to offshore significant amounts of the work done on behalf of Sainsbury’s and Argos from the Widnes call centre. Usdaw will now enter into consultation talks with management, where we will interrogate and challenge the business case for the company’s proposals. Our priorities are to retain as many jobs as possible at the site and secure the best deal available. In the meantime, we are providing our members with the support, advice and representation they need at this difficult time.”

Notes for editors:

Usdaw (Union of Shop, Distributive and Allied Workers) is one of the fastest growing unions in the TUC and the UK's fifth biggest trade union with around 360,000 members. Most Usdaw members work in the retail sector, but the union also has many members in transport, distribution, food manufacturing, chemical industry and other trades www.usdaw.org.uk

For Usdaw press releases visit: http://www.usdaw.org.uk/news and you can follow us on Twitter/X @UsdawUnion