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TUC 2024: Prime Minister commits to go further in tackling retail crime and shop worker abuse

Retail trade union Usdaw has welcomed a response from the Prime Minister to a question from Usdaw on abuse of shop workers. Following his keynote address to the annual Trades Union Congress in Brighton, the Labour leader took a series of questions from delegates.

10 September 2024

0 min read

Usdaw President Jane Jones asked: “I work in retail and increasing levels of violence, threats and abuse are a massive concern for me and my colleagues. Labour's welcome commitment to introduce a specific offence of assaulting a retail worker will send out a clear message that this Government takes retail crime seriously. What more will your Government do to help us feel safe at work?”

In response, Prime Minister Keir Starmer said: “On the question of offences against retail workers, this truly is shocking. Usdaw has a very important campaign on this, and [General Secretary] Paddy Lillis raises it with me pretty well every time we meet - and rightly so. It is not acceptable, and it can’t be acceptable in any circumstances. It is demoralising for the workforce, and that’s why I’m pleased we can introduce an offence to deal with it.

“But we have to go further than that. We can’t have the situation where shoplifters can walk in, shoplift and walk back out again and nobody can do anything about it. We’re going to change that, work with you. We have to take it seriously. I’m not wanting to hear again from those on the front line about the appalling attacks and insults that they are subjected to.

“It’s everywhere across the country; it is really hard for the workforce to take. You have rightly championed it as a cause. We join in that cause and we will do something about it, working with trade unions on such an important issue.”

Notes for editors:

Usdaw (Union of Shop, Distributive and Allied Workers) is one of the fastest growing unions in the TUC and the UK's fifth biggest trade union with around 360,000 members. Most Usdaw members work in the retail sector, but the union also has many members in transport, distribution, food manufacturing, chemical industry and other trades www.usdaw.org.uk

For Usdaw press releases visit: http://www.usdaw.org.uk/news and you can follow us on Twitter/X @UsdawUnion

Summary

Retail trade union Usdaw has welcomed a response from the Prime Minister to a question from Usdaw on abuse of shop workers. Following his keynote address to the annual Trades Union Congress in Brighton, the Labour leader took a series of questions from delegates.